The HP printer and scan doctor helps users fix printing and scanning issues. It is free. To run it, you must first install the tool on your system that is connected to your HP printer.
• Switch on your printer and load paper.
• Download the tool, install, and open it.
• Tap 'Start' to find your printer.
• Tap your printer's name followed by 'Next.'
• Hit 'Fix Printing.'
• Finally, you can view the status of every test result.
https://www.hpprintersupportpro.us/blog/hp-print-and-scan-doctor-to-fix-printer-problems/