Have you tried the steps given on hp setup site? Were you not able to follow the process? If not, then it’s not a big deal. There are various customers who fail to understand the technical language. Hence, you can get in touch with our technical professionals. They are having high level of experience and guide their customers in simple language to make them easy to understand. However, to get the correct information you will have to give the correct background details of your HP Printer. The service is available all round the clock, 24*7 to assist their customers.