Master conflict management skills with our comprehensive Online Conflict Resolution Course. Learn effective strategies for conflict resolution and enhance your professional toolkit today.
Course Overview

Managing confrontation is the key to productively engaging in conflict resolution conversations in the workplace. By understanding the influences of conflict and reducing the potential for conflict through conflict resolution, conversations will go more smoothly, and moving forward will be more attainable.

In our Online Conflict Resolution Course, leaders will discover how to get to the real cause of the problem, defuse tense situations, and how to have a productive conversation that leads to resolution. They will also learn “what to say when” tools for difficult situations that arise at work and will be equipped with the right words and approach.

Through experienced-based learning and relevant and applicable examples from your company’s culture and interactions, leaders will have the opportunity to apply new skills to handle even the most challenging of conversations through our Online Conflict Resolution Course.

Learning Outcomes

Describe the importance of productive conflict also known as conflict resolution
Know how to prepare for and deliver a tough conversation
Discover how to defuse tense team member situations
Create an "emotionally safe" conversation
Craft the conversation to meet behavioral goals
Adapt strategies for minimizing conflict through conflict resolution

Program Format

One-day onsite instructor-led session that can be split into shorter sessions to accommodate schedules.

Live Remote Training options (our Online Conflict Resolution Course) are also available.

Presented in a multi-media, fun, interactive manner with group exercises to engage participants.

Materials support additional learning reinforcement.

Click here to know more about Online Conflict Resolution Course. - https://bonfiretraining.com/online-conflict-resolution-course/