QuickBooks Error PS038 typically occurs when a payroll update gets stuck in the system, preventing users from processing payroll or updating tax tables. This error often displays a message stating, “Payroll update not completed successfully”, and it can cause delays in payroll processing.

Causes of QuickBooks Error PS038:
Pending Payroll Data Stuck in QuickBooks – Paychecks that haven’t been sent can trigger the error.
Outdated QuickBooks Software – Running an older version of QuickBooks can cause compatibility issues.
Internet Connectivity Problems – Slow or unstable internet can interfere with payroll updates.
Corrupt QuickBooks Payroll Files – Damaged company file data can result in this error.
Incorrect Payroll Subscription Status – An expired or inactive payroll subscription can prevent updates.
Steps to Fix QuickBooks Error PS038:
Verify and Send Payroll Data

Go to Employees > My Payroll Service > Send Usage Data and check if any paychecks are stuck.
Update QuickBooks to the Latest Version

Open QuickBooks and go to Help > Update QuickBooks Desktop > Get Updates.
Run QuickBooks in Safe Mode

Restart your computer and open QuickBooks in Safe Mode to process stuck payroll data.
Use the QuickBooks Verify and Rebuild Tool

Go to File > Utilities > Verify Data to check for errors.
If issues are found, select Rebuild Data to fix them.
Check Payroll Subscription Status

Navigate to Employees > My Payroll Service > Account/Billing Information and ensure your subscription is active.
If QuickBooks Error PS038 persists, calling 1.855.738.2891 will connect you with QuickBooks experts who can help resolve the issue efficiently, ensuring payroll runs smoothly.

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