North America Patient Engagement Technology Market Strategies, Development 2028

28 March 2025

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The North America Patient Engagement Technology Market is expected to grow from US$ 8,885.56 million in 2022 to US$ 24,698.74 million by 2028; it is estimated to grow at a CAGR of 18.6% from 2022 to 2028.

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North America Patient Engagement Technology Market Overview

Patient engagement encompasses all methods that enable healthcare organizations to communicate effectively with patients, including online patient portals and automated messaging systems. This engagement is crucial for ensuring patient satisfaction, enhancing service quality, and improving safety. The integration of wireless technologies in hospitals has further streamlined personalized data management for both patients and healthcare providers.

A notable example is the Enhanced Recovery After Surgery (ERAS) program, implemented in 2021 at University Hospitals (UH). This innovative patient engagement initiative led to significant improvements, such as shorter hospital stays, reduced opioid use, fewer post-surgical infections, and lower costs. The program focused on preoperative counseling to set patient expectations, optimizing pre- and post-operative nutrition, minimizing narcotic pain relievers, and promoting early mobility.

Additionally, patient engagement solutions empower individuals by enhancing health literacy, facilitating timely appointment scheduling, increasing adherence to prescribed treatments, and improving communication with healthcare providers via online tools. When patients have access to their medical records and can track their progress, they become more involved in their own care. These benefits are key drivers of the North America patient engagement technology market's growth.

North America Patient Engagement Technology Market Segments Covered

North America Patient Engagement Technology Market By Component

Services
Hardware
Software

North America Patient Engagement Technology Market By Therapeutic Area

Fitness
Chronic Diseases
Women's Health

North America Patient Engagement Technology Market By Delivery Mode

Cloud-Based and On-Premises

North America Patient Engagement Technology Market By Application

Health Management
Financial Health Management
Home Healthcare Management

North America Patient Engagement Technology Market By End User

Patients
Payers
Providers

North America Patient Engagement Technology Market Regions and Countries Covered

North America

US
Canada
Mexico

Market leaders and key company profiles

AdvancedMD, Inc.
Allscripts Healthcare, LLC
athenahealth, Inc. (Veritas Capital)
Cerner Corporation
Epic Systems Corporation
GetWellNetwork, Inc.
Lincor, Inc.
McKesson Corporation
Medecision
Orion Health Group of Companies

Market Expansion & Growth Potential

The introduction of new features and technologies presents significant opportunities for vendors to attract customers and expand their presence in emerging markets. As a result, the North America patient engagement technology market is expected to grow at a notable CAGR during the forecast period.

Strategic Insights for Market Players

Strategic insights into the North America patient engagement technology market provide data-driven analysis of industry trends, key players, and regional market dynamics. These insights help stakeholders—ranging from investors to manufacturers—differentiate themselves from competitors by identifying untapped market segments or creating unique value propositions. Leveraging data analytics allows industry players to anticipate market shifts, positioning themselves for long-term success. By taking a future-oriented approach, businesses can make informed decisions that drive profitability and support their business objectives.

Regional Insights & Market Adaptation

Understanding regional distinctions within the North America patient engagement technology market is essential for tailoring strategies to specific markets. Factors such as varying consumer preferences, economic conditions, and regulatory environments influence market demand. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local needs. A clear geographic focus enables effective resource allocation, targeted marketing, and stronger competitive positioning, ultimately driving market growth in key regions.

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About Us:

Business Market Insights is a market research platform that provides subscription service for industry and company reports. Our research team has extensive professional expertise in domains such as Electronics & Semiconductor; Aerospace & Defense; Automotive & Transportation; Energy & Power; Healthcare; Manufacturing & Construction; Food & Beverages; Chemicals & Materials; and Technology, Media, & Telecommunications.

Author’s Bio:

Suryakant Gadekar

Senior Market Research Expert at Business Market Insights

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