If you use more than one online marketplace, you know how inconvenient it is to have to log into numerous different channels to monitor your orders and inventory. Perhaps it's time to consider purchasing multichannel software. To assist you, we've created a list of features that every multichannel software should include.
Cloud Computing
Having cloud-based software has several advantages. For starters, you can use it on either a Mac or a PC, so you don't have to worry about compatibility. Second, because the program is cloud-based, it is considerably easier to access and can be used with any online browser with https://apps.apple.com/us/app/fax-from-iphone-fax-app/id1563922708 . Are you stuck on a train? It's no longer a problem to monitor the status of your orders from your smartphone.
Order Administration
Another important feature of your multichannel software should be the ability to view and manage all of your orders from a single system, eliminating the need to log into multiple systems to check the status of your orders – you should be able to do so from a single convenient and easy-to-use dashboard.
You should also be able to use the software to create direct and phone orders, as well as swiftly import and export orders into the software using a CSV file, saving you time while processing orders.
Inventory Control
Another important component of inventory management is real-time inventory sync; this is required to prevent overselling. You should be able to examine your products individually to see which marketplaces and websites are selling them on, and you should be able to seamlessly link your products from different channels by SKU code.
Your multichannel software should also be able to track and manage your inventory across several locations, whether they are stores, offices, or warehouses. It should also allow you to construct a product made out of other products, known as "product kits" or "bundles."
To save time, you should be able to export some or all of your goods into a CSV, amend data in bulk, and then import back into the software to bulk adjust pricing.
Shipping
The ability to batch print courier labels without leaving the platform is a must-have feature for any multichannel software. You should be able to create shipping labels for your products, complete with customer and order information, and you should be given a tracking number for your customer.
Emailing
You should be able to utilize your multichannel software to write and amend professional emails that will be sent to your customers when their item is sent.
Orders for Purchase
Your multichannel software should enable you to make and manage purchase orders, as well as email them to your suppliers automatically. The option to link them with your accounting program would be an added benefit. Your multichannel software should allow you to add, amend, and delete suppliers, as well as set up important contacts for their accounts. When a new purchase order is created, the software should allow you to email it directly to your supplier.
Reports
Your multichannel software should include an easy-to-understand reporting dashboard where you can see all of the crucial statistics from your various sales channels. You should be able to monitor and compare your sales in easy graphs using big data, as well as view each particular marketplace.
More Resources:
TRENDS IN UNIFIED COMMUNICATIONS FOR NOW AND IN THE FUTURE ( https://sanjose.granicusideas.com/ideas/trends-in-unified-communications-for-now-and-in-the-future )
SMALL BUSINESS MANAGEMENT'S TOP 5 ONLINE INVOICE GENERATORS (Part 1) ( https://www.debwan.com/blogs/470656/SMALL-BUSINESS-MANAGEMENT-S-TOP-5-ONLINE-INVOICE-GENERATORS-Part )
SMALL BUSINESS MANAGEMENT'S TOP 5 ONLINE INVOICE GENERATORS (Part 2) ( https://www.zupyak.com/p/3319495/t/small-business-managements-top-5-online-invoice-generators-part-2 )