Nitrado Server Not Responding :: ARK: Survival Evolved General Discussions

Expires in 9 months

09 July 2022

Views: 12

Anytime that has happend for me i just rename the game.ini file to game.ini.old .then 5 mins later my server will come back up. file can be located arkse ShooterGame Saved Config WindowsServer .maybe it helps if that does not work call thier support on skype .they are really helpful.

DE: +49 (0) 721 7540 44 44

daily 10:00 - 21:00 (CET)

US: +1 775-321-2102

daily 2:00pm - 6:30pm (PST)

Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

Call for free with Skype (only phone call, no chat)


daily 10:00 - 21:00 (CET)

Skype: nitrado-usa

daily 2:00pm - 6:30pm (Pst

@LordCorellon1 when that happened a few months back to us it was the extinction event that had not been removed from the game.ini so the server went through the event .hence all character profiles were lost etc and putting the old save back gave all buildings back to the server.Nitrado could and would have restored the data from thier server back ups but it would have needed to be requested.

I ended up calling support about 2 hours ago. The first guy I spoke to told me that I needed to reinstall the server or whatever. So I gave him my account number and reinstalled it. It didn't work. Then, I called again, and had to wait half an hour to get an agent. Once got the agent, he told me that it was something couldn't fix, and had to be fixed by a second-level technician. He also said that I he or I couldn't do anything, and that I had to wait 1-24 hrs for it to be resolved.

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