New Minecraft Launcher Starts With A Grey Screen

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24 June 2022

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System Restore is the first line of defense and can bring you back to the point where the issue started as a time machine. If it doesn't work, you can try to undo it. Read about it first in the tutorial above and then try restoring back to before this started. Make it a priority now in case System Restore isn't enabled on C drive, to enable it in the near future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here:

Even if it is the first time you tried the steps I have provided, please repeat them in the order I suggest.

1) Run the Store apps troubleshooter at Settings > Update & Security > Troubleshoot.

2) Search for and install game updates on Microsoft Store app > Hub (three dots on top right) > Updates.

3) Reset Minecraft in Windows Settings > Applications > Features and Apps > Minecraft > Advanced Option Repair or Reset. Restart your computer and try again.

If none of these work to work, uninstall Minecraft from Settings, restart your computer, and then install MS Store Hub (three dots in the upper right corner of the Store app).

4) The Display driver is so important that updating it is often not enough. We must do everything to get it working correctly.

You can upgrade the driver for your Display via the PC or Display adapter manufacturer's Support downloads web page. This will provide the exact model number, HP Serial No. or Dell Service Tag - as shown on the sticker on your computer.

You can also search for BIOS/UEFI firmwares, the latest chipsets and network, sound and other drivers by right-clicking in the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: or the Nvidia Update utility here: or the AMD autodect utility here:

For Display issues, one solution that is working is to roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to install the driver.

You can also test older drivers by using Device Manager > Display device> Driver tab Update Driver > Browse > Let Me Select.

You'll know that you've tried everything except to Windows Update drivers.

Adjust the screen resolution until it looks and fits best at Settings > System > Display.

5) If nothing else helps then contact Minecraft Support here:

I hope this will be helpful. 1 game / day can ask any questions and keep me updated. If you're not willing to let me know if my article solved your issue I'll continue to work with you until the issue is resolved.

______________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. These pages appear to be providing accurate, safe information. Be aware of ads on sites that advertise products that are often classified as PUPs (Potentially Unwanted Products). Before installing or downloading any of these products be sure to thoroughly research it.

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